COVID-19: Patient Information for Preventative and Preparatory Measures

Our hearts go out to healthcare professionals like our clients who work hard to serve the community and populations at elevated risk during this difficult time.

As you take measures to protect your patients and staff, we want to assure you that existing content in our booklets addresses general preventative and preparatory measures for emerging infectious diseases such as COVID-19, as outlined by the CDC.

The Infection Prevention and Control section provides information on proper handwashing and good health habits like covering the mouth and nose with a tissue or the upper sleeve when coughing or sneezing, avoiding close contact with people who are sick and avoiding touching the eyes, nose or mouth to prevent the transmission of illness-causing germs.

We offer general advisory content on both naturally-occurring and manmade biological threats in our Emergency Preparedness section. When faced with a biological threat, patients are advised to stay home and avoid crowds while following instructions from public health officials.

If you have reordered since March 2019 and are required to meet Home Health Conditions of Participation (CoPs), our Emerging Infectious Diseases section was also added to your booklet as a suggested change.  This section offers general advice to prevent infection and prepare at home.

If your agency is not required to meet Home Health CoPs but you would like to add the Emerging Infectious Diseases section or any of the sections listed above to your booklet, please click here to reorder online, and let us know.

As this pandemic unfolds, we wish our clients and their patients well. We will continue to operate remotely to protect the community and those whom our clients take care of on a daily basis.


P.O. Box 3001
Brentwood, TN 37024


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