We do our best to make sure all aspects of working with us are simple and easy for our clients! Two ways we have strived to streamline production is by giving our clients the ability to submit reorders and pay invoices on our website.
To place a reorder online, all you have to do is visit https://medforms.com/reorder/ or click on the green reorder button found in any of our staff’s email signatures and fill out the necessary information. You do not have to login or have an account number to place your order.
Orders placed online will still be reviewed for our suggested changes as usual, and any updates from your agency may be submitted here as well. By submitting your changes with your reorder, our editors are able to include them in the first proof, which helps speed up the proofing timeline.
To pay an invoice online, you will need to log in with an existing account. If you do not have an existing account already, there is an option to create a new account on our home page. After you have submitted your information, a member of our team will approve your account within the next business day, but usually within the hour.
Once you have logged in, you will see an option to “Pay Invoice” under the My Account section on the left side of the screen. Then you will enter the payment amount and the invoice number and click add to cart. Your page will automatically refresh, and you will be able to review and confirm the amount before clicking “Proceed to checkout.”
The final step is filling out your name, billing address and credit card information before finally hitting “Place order.” You will receive a receipt at the email address you included on the Billing Details page.
Feel free to reach out to any of our staff if you have further questions or concerns.