Page 5 - Home Health Marketing

IF YOU HAVE YOUR

OWN WELCOME LETTER,

PLEASE ATTACH

SECTION 1. Welcome and Mission

Your Agency Name extends a warm welcome to you, our patient, and to your
family and friends. Your medical treatment, safety and happiness are most
important to us. We will do our best to answer any questions you may have
concerning your care and treatment.

Our mission is to promote the physical and emotional well-being of our
patients and all who come in contact with our agency. Because of this
commitment, we strive to demonstrate our belief in the dignity and worth of
PLEASE SPECIFY
each individual and respect your rights.
AGENCY OWNERSHIP

This agency is owned by ___________________________________. We are
committed to ensuring your rights and privileges as a health care patient.

Many aspects of our services and procedures may be new to you. We have
prepared this booklet to assist you in becoming better acquainted with us, to
help you understand the home health care process, and explain your rights
and responsibilities as a patient. Keep this booklet where it can be easily
found, and inform those close to you (relative, neighbor, etc.) of its location.
As state and federal regulations change, there may be additions or changes
to this booklet as necessary. Our policy and procedure manual regarding your
care and treatment is available upon request for your viewing at the agency
office at any time during normal office hours. If you have additional questions,
please do not hesitate to ask us.

Our entire health care team joins in wishing you a rapid recovery.

Sincerely,

The Management and Staff of Your Agency Name

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