Page 27 - Home Health Marketing

SECTION 6. Emergency Preparedness

EMERGENCY PREPAREDNESS PLAN

In the event of a natural or man-made disaster, inclement weather or
emergency, we have an emergency preparedness plan to continue necessary
patient services. We will make every effort to continue home care visits;
however, the safety of our staff must be considered. When roads are too
dangerous to travel, our staff will contact you by phone, if possible, to let you
know that they are unable to make your visit that day. Every possible effort
will be made to ensure that your medical needs are met.
All patients are assigned a priority level code that is updated as needed. The
code assignment determines agency response priority in case of a disaster or
emergency. These codes are maintained in the agency office, along with
information which may be helpful to Emergency Management Services in case
of an area disaster or emergency.
You will be contacted for medical attention:

 Level 1 — Within 24 hours PLEASE ATTACH
 Level 2 — Within 24-48 hours YOUR GUIDELINES
(IF DIFFERENT)
 Level 3 — Within 48-72 hours
In case of bad weather or other situations that might prevent our staff from
reaching you, turn to your local radio or TV station(s) or check local news
websites. Listen/watch for official information and follow the instructions
provided by emergency response personnel. Based on what is known about
the threat, you may be asked to take shelter, go to a specific location or
evacuate the area. Please notify our office if you evacuate to another location
or emergency shelter.

POWER OUTAGE

It is important to be prepared for a lack of electricity.
 Keep flashlights with extra batteries for every household member.
 Keep at least a one-week supply of nonperishable food and water.
 Have an alternate plan (such as a cooler and ice packs) if you rely on
refrigerated medicines.
 Check the refrigerator temperature when the power is restored. Throw out
food if the temperature is 40F or higher.
 Determine whether your home phone will work in a power outage.
 Keep mobile phones and other battery-powered equipment charged.
 Keep gas tanks and cans full.

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